Claims

In the event of a traffic incident – never admit liability and only discuss your accident with the police, your insurance broker, and your insurance adjuster.

Remember to obtain the following information from the other party:

  • Name
  • Address
  • Contact Phone Number(s)
  • Driver’s Licence Number
  • Insurance Company
  • Policy Number
  • Vehicle Make and Model
  • Vehicle Identification Number (VIN)

Always report an accident to the police – even if they do not come to the scene.

If your claim is an emergency and you need immediate assistance outside of our business hours, please use the claim hotlines listed below. Alternatively, you may contact your Account Executive using the after-hours number listed on the staff page. We recommend that you contact us first in order to advise you on how this will affect your current insurance situation.

Emergency Claim Hotlines

Company Phone Number Hours of Operation
Aviva (866) 692-8482 24 hours a day, 7 days a week
B.I. & I. (800) 263-2168
Chieftain (800) 661-5522 24 hours a day, 7 days a week
Dominion (800) 661-5522 24 hours a day, 7 days a week
Echelon (866) 931-0570 24 hours a day, 7 days a week
Frank Cowan (800) 265-4000
Guarantee (888) 998-1872 24 hours a day, 7 days a week
Hagerty (866) 692-8482 24 hours a day, 7 days a week
Halwell Mutual (888) 346-6610 24 hours a day, 7 days a week
Intact (866) 464-2424 24 hours a day, 7 days a week
Jevco (866) 864-1112 24 hours a day, 7 days a week
Premier (800) 235-8784 24 hours a day, 7 days a week
RSA (800) 319-9993 24 hours a day, 7 days a week
South Western (866) 794-5463 24 hours a day, 7 days a week
Totten (877) 896-0015 24 hours a day, 7 days a week
Western Assurance (800) 387-2934 24 hours a day, 7 days a week